Sapling for ServiceNow
ServiceNow provides cloud-based software for technical management support. ServiceNow is used by teams for internal support, ticketing, help desks and IT service management. ServiceNow's Customer Service Management product provides omnichannel support (phone, messaging, chat, web, email, in-person, and social media) and automation features such as issue routing and trend spotting. Sapling integrates with ServiceNow to ensure clear and concise documentation and communication.
Sapling: Supported Features on ServiceNow
- Language quality: Grammar checker / spell check and fluency suggestions.
- Autocomplete: Compose messages more quickly.
- Snippets: Search, insert, and expand common canned messages.
- Suggest: Respond to chat inquiries with a click.
